A crisis situation in social media can be negative comments by trolls, customers, legal issues and bad press.
A crisis situation can be troubling if you don't already have a crisis management plan in place. You may panic or even respond in a matter that will make the situation worse.
There is not always a one size solution that's fits all. Every situation has to be handled accordingly. I can help your team put a crisis management plan that best suits you so that you are prepared for a crisis situation.
If you don't have a plan and you’re in a crisis I can still help quickly to resolve the issues. Don't hesitate to call me. I will do everything I can to solve the problem so you can move forward with you business.
Some crisis situations may need legal advice or representation. I can not replace a lawyers job or resposibilities but I can assist and work with your legal team on the matters.
being experienced and having learned how to handle many crisis management situations I can help you plan and manage the problem.
If you are currently in a crisis situation don't panic or react, pick up your phone and call me, I will help guide you in the right direction.