Return and Refund Policy

We have a 15-day refund policy and 30 days exchange policy If unopened, which means you have 15-30 days after receiving your item to request a return or exchange.

This Policy is in effect for the company's Jeff Social Marketing ‘Smart Office Shop’. This does not includes the policy for Jeff Social Web products or Jeff Social Marketing Contract Services.

To be eligible for a with-in 15 days return or 30 day exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at management@jeffsocialmarketing.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at management@jeffsocialmarketing.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.   Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
You have 30 day to request a exchange after receiving your order. Please email management@jeffsocialmarketing.com

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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